Frequently Questions

FREQUENTLY QUESTIONS

Below are frequently asked questions, you may find the answer for yourself

Sell your device in 3 simple steps

simply put your device brand, model number and the overall condition broken or missing parts of the device you want to sell, and our system estimator will automatically give you an offer quote. If you like our offer, just add your device to the cart and checkout.
Once checkout, you will instantly be able to print a pre-paid shipping label. Just pack your device and ship it to our center.
Once we receive your device, we verify it’s condition if everything is accurate as you describe, we send you money via PayPal, Venmo, CashApp, Zelle within 24 hours.

Do I need to erase all the data and personal information on my hard drive?

All information you have stored on your laptop will be permanently erased, we reformat each and every hard disk we receive. However, if you have some confidential information in your device, we highly recommend that you erase them before sending.

What happens if we disagree with the condition that you selected for my laptop?

If the model or condition of the device we receive from you does not match what was described from our online form, we will send you an email with a revised quote. If you are not happy with it, we will return your device to you free-of-charge. We will provide you the tracking number.

How will I receive my payment?

Once we receive your device, we verify it’s condition if everything is accurate as you describe, we send you money via PayPal, Venmo, CashApp, Zelle within 24 hours.

Can I get a quote on the phone or from a live person?

Absolutely. You can call us at 3014787264 to get a quote from our agent.

Can I drop my device at your center?

Yes. If you live in the DMV Area, you can just bring your device in our center and get paid on the spot.

Can you pickup locally?

Yes! If you live within 10 miles from our location or you have a large quantity of devices to sell, we can arrange a pickup time. Just call us at 3014787264

Can I cancel my transaction?

Absolutely. If you haven’t shipped your device, you don’t need to cancel. However, if you have already shipped your device, then you will have to call or email us

Below are frequently asked questions, you may find the answer for yourself

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